Forgot your password or need to change it for security? Here's how.
If you're logged out
- Go to the sign-in page
- Tap Forgot password?
- Enter the email address associated with your Cubbby account
- Check your email for a reset link
- Click the link and set a new password
Tip: If the email doesn't arrive within 2 minutes, check your spam/junk folder. The email comes from Cubbby and has the subject line "Reset your password".
If you're logged in
- Go to Manage Account
- Select Change Password
- Enter your current password and your new password
- Tap Save
Password tips
- Use a strong, unique password that you don't use on other sites
- Include a mix of letters, numbers, and symbols
- Consider using a password manager
Signed in with Google?
If you use Google sign-in, you don't have a Cubbby-specific password. To change your sign-in credentials, update them through your Google account settings directly.
Still can't get in?
If you're locked out and the reset email isn't arriving, use the Report an issue button below and we'll help you regain access.