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HelpAccount & ProfileHow to reset your password

How to reset your password

Steps to reset a forgotten or compromised password

Forgot your password or need to change it for security? Here's how.

If you're logged out

  1. Go to the sign-in page
  2. Tap Forgot password?
  3. Enter the email address associated with your Cubbby account
  4. Check your email for a reset link
  5. Click the link and set a new password

Tip: If the email doesn't arrive within 2 minutes, check your spam/junk folder. The email comes from Cubbby and has the subject line "Reset your password".

If you're logged in

  1. Go to Manage Account
  2. Select Change Password
  3. Enter your current password and your new password
  4. Tap Save

Password tips

  • Use a strong, unique password that you don't use on other sites
  • Include a mix of letters, numbers, and symbols
  • Consider using a password manager

Signed in with Google?

If you use Google sign-in, you don't have a Cubbby-specific password. To change your sign-in credentials, update them through your Google account settings directly.

Still can't get in?

If you're locked out and the reset email isn't arriving, contact us at hello@cubbby.com and we'll help you regain access.

Still need help?

Report an issue and we'll get back to you.

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